As a Production Coordinator, you will serve as a liaison between the company clients and various staff members, including sales representatives, production/marketing team and other management personnel.


  • Work closely with the company’s sales and marketing department as well as with the production department to set deadlines for Innovo products and output
  • Work hand in hand with the content and design departments to check the accuracy, grammar and quality of each advertisement before it appears in a publication.
  • Handle all client relations, and will be the point of contact during the duration of the content and design process.
  • Ensure that all customer orders, requests and services are delivered as effectively as possible, and always on time.


  • Organising the production plan on a daily, weekly, monthly and yearly basis in correlation with the Content Manager.
  • Break down the task, assign people and estimate for the work to be done.
  • Monitor the progress of production through different departments and external suppliers if necessary, and adjust schedules to deal with any delays or problems.
  • Control workflow, you use our to be installed project management software.
  • Improve efficiency in every step of the workflow, from idea generation through to product distribution.
  • Write reports and present your findings to the Production Team Leader.
  • Handle communications with our clients to receive necessary advertorial approval.
  • Handle Customer Service Department and make sure that all clients are served to the best of our abilities.
  • Check and inspect all publications and any item used to advertise a client, in terms of consistent, and request from the client.


  • A minimum of three years of working experience as a senior product assistant or other relevant position, ideally at a media agency or publishing company.
  • Strong attention to details.
  • Expertise and experience in project management and/or administrative or sales management, especially within multicultural teams.
  • Fluency in both written and spoken English.
  • Strong oral and written communication skills in English and Vietnamese.
  • Ability to work under multiple strict deadlines at once and perform well under pressure.
  • Strong organisational and time management skills.
  • Advanced computer skills and the ability to pick up and use new management software.
  • Experience using MS Word, Excel, Google Docs.
  • Flexibility, positivity, stability, energy, empathy and intelligence.

REPORTING LINE:  Content Manager/ Production Manager


  • Working Hours: 8:00 a.m. to 5:30 p.m. with a 1 hour and 15-minute lunch break, five days a week (Monday through Friday).
  • Holidays: 12 days + national holidays


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